Privacy Policy

Privacy Policy

All the footwear is manufactured by-hand according to the individual customers’ orders. The production time is 7-14 days from the payment. We guarantee the quality of our footwear. The only thing that is left for you to do is to choose correctly your size.

 

In stock

Some of the footwear models are in stock. The shipment of items “in stock’ is accomplished within 2 working days from the moment of payment.

 

Payment

It is possible to pay for the order by credit card VISA\MasterCard through the electronic payment system Fondy. After the payment, you get the letter on your email with confirmation and the details of the shipment.

 

Shipment

Orders around Ukraine are sent by Nova Poshta (2-3 working days) for free.
Orders around the world are delivered by standard-delivery service (up to 3 weeks) – 30$

 

Return Policy

You may return your purchase in condition of the vendibility presence of the item, lack of physical wear of the item, in the initial box with all tags within 14 days from the day of receiving the product. Make sure all the tags are on, and the item is exactly as you received it.
We do not refund you the money for the custom made products (such as shoes made to orderaccording to measurements).The customer pays all the return shipping fees.
Please contact us before you start the return process so we can send you the instruction on returning.By accepting the order you agree with Return Policy.

 

Shopping Guarantee

Feenches provides the warranty period of using the footwear of 1 year from the day of buying the product. The warranty period is the term during which Feenches takes responsibility to change the corresponding product or its free repair in case you find substantial defect the manufacturer caused.

 

IN CASE YOU HAVE SOME QUESTIONS PLEASE CONTACT US – info@feenches.com